Shipping & returns

Made to order, shipped with tracking

Free U.S. shipping over $70 and a 30-day money-back guarantee with opened tubs included.

Shipping

We currently ship within the United States. Every tub is made to order by our U.S. fulfillment partner and shipped within 1–3 business days.

  • United States: free on orders of $70 or more; $4.99 below that. 3–5 business days in transit.

Order totals are counted after discounts. Transit estimates run from the day the parcel ships, not the day you order. Subscribe & Save renewals ship as separate orders at the same rates.

Order tracking

You will receive a tracking link by email as soon as your order ships.

Returns & refunds

Every order is covered by our 30-day money-back guarantee, opened tubs included. Email admin@auravitia.com within 30 days of delivery with your order number and we refund you in full. You don't ship anything back. The full terms are in our Refund & Return Policy.

Damaged or missing items

If your order arrives damaged or incomplete, email admin@auravitia.com within 30 days with a photo of the product and packaging. We will send a replacement or refund you, your choice, and you keep the affected item.